Training Programmes

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Training programmes

The aim of this project output is to produce a suite of training materials, best practice and a set of self-assessment tools for SME Managers when considering incorporating robots/AI into their business.

Given the pace of development in the robot/AI sector SME Managers need to have the training and support tools to make sure they can introduce such new technology with the minimum amount of conflict with the human workforce – there are no such tools available for SME Managers that offer this training.

Workers’ attitudes and behaviour in relation to emerging technologies is a key mediator of the extent and the manner in which they are used. There are potentially significant social impacts related to the

increasing work-related use of AI, advanced robots and cognitive computing – one of which is on employment levels. In order for SMEs to continue to sustain their growth, development and efficiency they need to use new technologies. However, they need to be able to manage the inevitable workplace conflict that will arise between Humans and Robots.

The suite of materials will be a distillation of the data collection activities undertaken in IO1. For example topics covered in the Guide will include how to prioritise a response to help to deliver business goals; how to review the talent needed for effective introduction .. plus other issues raised during the project.

Many managers feel they should be able to handle every dispute on their own. However, an effective manager knows when to ask for assistance to determine the best course of action in problem solving. This training outlines, the dynamics of conflicts and various tactical alternatives associated with resolving them. It provides the manager with confidence to make informed decisions as well as the permission to use third party intervention resources such as conflict coaching, conciliation services, conflict resolution, and facilitation sessions and brings with it some emotional intelligence training.

The suite will be published in May for wide dissemination.

The draft materials have been developed and we are looking for volunteer evaluators to review the materials – the evaluation process will end on 30st APRIL 2021

We are not testing evaluator’s knowledge of the subject matter. Rather we are looking for an evaluation of ease of use of the material – whether the structure, length, depth of the material will, in their opinion meet the aims of the programme. The evaluation questions asks evaluators to review the material to see if, in their opinion, there is enough detail to enhance their understanding of the use of robots in the workplace  (the pros and cons) and to help Managers make a decision about the introduction into the Workplace of robots/AI and that the material is sufficient and is ‘fit for purpose’

 If you wish to be an evaluator complete the following registration request.

Following registration, we will email access to the materials and further instructions
Contact [email protected]

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